EVERYTHING BUNS ARE HERE!

FAQ

Where are you located?

Our kitchen is located at

2709 Santa Monica blvd Unit C Santa Monica 90404.

We are in the free standing building behind Luckys Pet Grooming and RIP City Skates on Santa Monica blvd. 

Do you have a storefront?

We do not.  We are just a kitchen where you can come and pick up your order!

Is everything you make gluten free?

Yes! And… dairy/soy free too!

Why did shipping change to $10 flat rate?

We had a really har decision to make. The cost of shipping increases every year and last year we didn't increase our shipping cost to reflect that.  Because of it, we ended up eating several dollars per order in shipping costs.  Ultimately, to be able to sustain our company, we needed to make a change.  We suggest that you order more items to offset this cost. Therefore, if you normally order only one loaf of bread every 2 weeks, we suggest purchasing 2 every month to help cut the shipping cost in half. Again, this was a really challenging decision, but even with this increase, we will continue we eat some of the cost. 

Is your bread organic?

Yes! It is.  We pride ourselves on sourcing the best quality, organic ingredients.

Does your sourdough contain yeast?

Our bread does have yeast BUT its not the conventional yeast you find at the grocery store! It is made from the fermentation of the water and organic grains that we use.

Does the fermentation process do the same thing as sprouting?

Fermenting helps remove some of the phytic acids and anti-nutrients allowing your body to more easily digest the minerals. It also adds a level of gut friendly bacteria.

 

How long is your bread fermented for?

We ferment our bread anywhere from 12-16 hours.

Where can we find your bread?

You can find it on our site, Vibe cafe in OC, Crush in Utah, Zest in New Jersey and Erewhon: Venice, Santa Monica, Beverly and Pacific Palisades and Bonberri in NYC.

Want to see us somewhere?

Tell your local cafe about us and let us know!

 Can we sign up for a subscription?

Yes! Any day of the week!

How much Xanthan gum is in your bread?

There is approximately less than 1 gram of Xanthan gum in a slice, if the loaf is sliced into 10 slices.

 

Why can’t I log into my subscription account with my email?

If you have not previously set up an account, you must first register a new account even if you have used the same email previously.  To register your account please go here: https://cocobakesla.com/account/register

How do I change the frequency of my subscription? 

Once you register a new account, you can access your subscription.  It is pretty flexible when it comes to how often you want your order shipped

I just purchased my order, when will it ship?

If you ordered Monday-Sunday, your order will  be shipped the following week. 

I just selected pick up, can I come in the same day?

Our system for pick up is similar to shipping.  Your order will be ready the following week, so if you order Monday-Sunday, your order will be available for pick up on the following Monday!  Pick up times are Monday 10-2 Tuesday 10-1.

Do you have nutrition facts for your bread?

We plan to release these soon!

How do I know when my bread is on the way?

Our system is set up to send you a tracking email once it’s on the way to the post office/Fedex.  If you haven’t received an email, it probably means that we are still working on your order.

Do you ship your cakes?

We ship any loaf cake, however our layered cakes are currently only available for pick up or local delivery for an extra fee.

 How do we tag you on our social media?

Use our handle @cocobakes and #iloafcocobakes  

 

Have a questions or feedback?

Please email questions@cocobakesla.com

 

 

Disclaimer:  There are no refunds, returns or replacements.  We are not responsible for replacing loaves that say they're delivered but you don't receive.