LIVING A GRAIN FREE LIFESTYLE? WE'VE GOT YOUR BUNZ!

FAQ

Is everything you make gluten free?

Yes! And… dairy/soy free too!

Is your bread organic?

Yes! It is.  We pride ourselves on sourcing the best quality, organic ingredients.

Does your sourdough contain yeast?

Our bread does have yeast BUT its not the conventional yeast you find at the grocery store! It is made from the fermentation of the water and organic, sprouted grains that we use.

Does the fermentation process do the same thing as sprouting?

Fermenting helps remove some of the phytic acids and anti-nutrients allowing your body to more easily digest the minerals. It also adds a level of gut friendly bacteria.

 

How long is your bread fermented for?

We ferment our bread anywhere from 12-16 hours.

Where can we find your bread?

You can find it on our site, Vibe cafe in OC, Earth Bean Coffee in Downtown LA, Farm to Table by Fillomina in New Jersey, Time Out Cafe and Food By Fare in Chicago, Erewhon: Venice, Santa Monica, Beverly and Pacific Palisades and Bonberri in NYC.

Want to see us somewhere?

Tell your local cafe about us and let us know!

 Can we sign up for a subscription?

Yes! Any day of the week!

How much Xanthan gum is in your bread?

There is approximately less than 1 gram of Xanthan gum in a slice, if the loaf is sliced into 10 slices.

Where do you source your organic yeast?

We get ours from a European brand.

Why can’t I log into my subscription account with my email?

If you have not previously set up an account, you must first register a new account even if you have used the same email previously.  To register your account please go here: https://cocobakesla.com/account/register

How do I change the frequency of my subscription? 

Once you register a new account, you can access your subscription.  It is pretty flexible when it comes to how often you want your order shipped

I just purchased my order, when will it ship?

Typically any order placed Monday/Tuesday through Sunday will ship out the following week.  We bake and ship Monday - Wednesday each week to ensure we are sending you the freshest loaf.

I just selected pick up, can I come in the same day?

Our system for pick up is similar to shipping.  You can pick up your order the following week from when you purchased your order.  Pick up times are Monday 10-2 Tuesday - Wednesday from 10-12pm.

Do you have nutrition facts for your bread?

We plan to release these soon!

How do I know when my bread is on the way?

Our system is set up to send you a tracking email once it’s on the way to the post office/Fedex.  If you haven’t received an email, it probably means that we are still working on your order.

Do you ship your cakes?

We ship any loaf cake, however our layered cakes are currently only available for pick up or local delivery for an extra fee.

 How do we tag you on our social media?

Use our handle @cocobakes and #iloafcocobakes  

 

Disclaimer:  There are no refunds, returns or replacements.  We are not responsible for replacing loaves that say they're delivered but you don't receive.